Legal Conditions Around Wallet Access
Our Legal conditions explain who may access an account, which checks can be required, and how wallet activity is matched to the account holder. Before access, we may ask you to complete phone verification and confirm account details; eligibility depends on local law. Payment records can
-
1
include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, so we can match a cashier event to the correct account. A wallet name or transfer reference that does not match your account may require a status check before funds are processed. We also explain
-
2
when access can be paused for a security check, how a policy change is announced, and which route to use for a question. These conditions apply where local law permits, and the current wording should be read before you open or continue using your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.